Terms of Use

The game

Malverion is an online game run by a small independent team (“we”). It is provided as it is: it can change at any time, stop for maintenance, have progress adjusted after a serious problem, or close.

Your account

You create your account with a name and a password. Keep the password to yourself: you are responsible for everything done with your account. One person per account. Accounts cannot be sold, lent or traded.

We do not ask for an email address, so we may not be able to give back an account whose password has been lost.

Minimum age

You must be at least 13 years old, or older if the law of your country requires a higher age to use online services without a parent's consent.

Fair play

Not allowed:

• Cheats, bots, macros that play for you, modified clients and tools that read or change the game's traffic.
• Using bugs to your advantage. If you find one, report it instead.
• Attacking or overloading the servers, or trying to get into accounts or systems that are not yours.
• Selling or buying gold, items, characters or accounts for real money.
• Pretending to be a member of the team.

Behaviour

Treat other players with respect. Harassment, threats, hate speech, spam, scams and sharing someone else's personal data are not allowed in chat, in names or on Discord. Any sexual content involving minors leads to an immediate permanent ban. We can rename characters and guilds whose names break these rules.

Items and currency

Gold, items, Seals, VIP time and everything else in the game are a personal licence to use inside the game. They have no value in real money, they are not your property and they cannot be exchanged for money. We can change, rebalance or remove them, for example to fix a bug or undo abuse.

Moderation

If you break these terms we can warn you, mute you, suspend or close your account, block connections, and remove what you gained by breaking them. Serious cases can skip the warning. To appeal a decision, write to us on Discord.

What you send us

Messages, names, reports and screenshots you send us can be used to run, moderate and improve the game. Do not put personal data in them.

Data we keep

We keep only what the game needs:

• Your account name and your password. The password is stored only as a one-way hash (argon2id), so nobody can read it.
• Your characters, their progress, your options and your activity in the game (trades, auction house, economy and session logs), to run the game and catch cheating.
• A sign-in log, kept for 90 days, and the reports you send, with their screenshots.
• Your IP address only as a keyed hash, which cannot be turned back into the address without our secret key. It is erased after 90 days, unless a ban that depends on it is still in force.

We do not ask for your email or your real name. The website uses no advertising or tracking cookies; the game uses a cookie to keep you signed in. Our hosting and network providers (such as Cloudflare) handle connection data to deliver the service. Discord is a separate service with its own terms. To have your account deleted, ask us on Discord.

No warranty

The game is provided without warranties. As far as the law allows, we are not responsible for lost progress or items, downtime or indirect damage. Nothing here takes away rights the law gives you that cannot be waived.

Changes

We can update these terms. The date at the top shows the last change, and important changes are announced on Discord. Playing after a change means you accept the new version.

Contact

Write to us on our Discord or use the report button in the game. These terms are translated into several languages; if a translation differs, the English version applies.